Privacy Policy
This privacy policy explains which personal data Racepace processes, why and how. Racepace is operated by Racepace training VOF, registered with the Dutch Chamber of Commerce (KvK) under number 97879851, based at Cipres 15 b, 5711 DZ Someren. For questions you can reach us at info@racepacetraining.nl.
What data we process
- Data you enter yourself through the contact form or the quiz: your name, email address and your message or answers.
- Data about your membership and training that you enter in the FITR app: your account, training preferences and progress.
- Payment data you provide when taking out a membership through FITR and the payment provider. We do not store full payment details ourselves.
What we use your data for
- To deliver your training program and carry out your membership.
- To answer your question or message.
- To suggest a suitable program based on your quiz answers.
- To improve and maintain our service.
Legal basis
We process your data on the basis of performance of the contract (your membership), your consent (for example when you send a message through the form) and our legitimate interest in delivering and improving the service.
Sharing with others
We do not sell your data. We only share it with parties needed to deliver the service:
- FITR, for delivering your training program and handling your membership.
- Formspree, for processing messages sent through the contact form and the quiz.
- Hostinger, for hosting this website.
- Printful, if you order merchandise through our web shop.
- OpenAI, for measuring conversions from ads in ChatGPT. Only with your consent.
These parties may only use your data for the task they perform for Racepace.
Retention period
We do not keep your data longer than necessary. Messages sent through the form are kept until your question is resolved. Membership and invoice data are kept for as long as you are a member and afterwards for as long as legally required.
Cookies
This website does not use analytics cookies. We use one measurement pixel for advertising, and it is off by default. It only becomes active after you click Accept in the cookie notice. We store your choice in your browser (localStorage) so we do not have to ask every time. You can change or withdraw your choice at any time via the Cookies link at the bottom of every page.
Conversion measurement for ChatGPT Ads (OpenAI)
Racepace advertises in ChatGPT. To measure whether an ad leads to a sign-up, we use the OpenAI Ads Measurement Pixel. Only after your consent does this pixel set a first-party cookie that links a click on an ad to a later action on our site, such as submitting the quiz or the contact form, or starting a sign-up through FITR. This cookie lasts a maximum of 30 days.
We share technical data about your visit and the measured action. No name and no content of your message. OpenAI processes this data as a processor for conversion measurement; how OpenAI handles data is described in OpenAI's privacy policy. Legal basis: consent (GDPR article 6(1)(a)). You can withdraw your consent at any time via the Cookies link at the bottom of the page.
Your rights
You have the right to access, correct or delete your data. You can also object to processing, withdraw your consent and have your data transferred. To do so, send a message to info@racepacetraining.nl. If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
We take appropriate measures to protect your data against loss or unauthorised access.
Changes
We may update this privacy policy. The most current version is always on this page.
Contact
Questions about your privacy? Get in touch via the contact page or at info@racepacetraining.nl.