Terms and Conditions
1.Who we are
Racepace is an online HYROX training platform, available at racepacetraining.nl. Racepace is a trade name of Racepace training VOF, registered with the Dutch Chamber of Commerce (KvK) under number 97879851, based at Cipres 15 b, 5711 DZ Someren. You can reach us at info@racepacetraining.nl.
2.Applicability
These terms apply to every membership and every use of our service. When you register, you agree to these terms. Deviations only apply if we have agreed them with you in writing or by email.
3.The service
Racepace delivers online training programs for HYROX, through the FITR app. You follow the program independently in your own gym or box, with access to HYROX equipment. With this online membership, Racepace does not offer in-person coaching or the use of its own facility.
4.Registration and agreement
You register through FITR. During that registration you sign a waiver and accept these terms and conditions. The agreement comes into effect as soon as your registration through FITR is complete.
5.Memberships
- You choose from two memberships: Flex and Elite. Within both you train continuously and can switch to race prep.
- The current prices and the content of each membership are on the Membership page.
- The first 7 days are free and without obligation.
- After the free period your membership continues per month and can be cancelled monthly. There is no standard annual contract.
- At checkout through FITR, a prepaid period of 3 months or a full year may be offered, at a discount. If you choose it, that period runs in full and cannot be cancelled early. Afterwards, monthly cancellation applies again.
- You can switch between Flex and Elite monthly, except within an ongoing prepaid period.
6.Prices and payment
Registration and payment run through FITR and its linked payment provider. Racepace does not store full payment details itself. The prices are the final prices you pay; Racepace does not charge VAT. We do not change the price of an ongoing membership within 3 months of its start. We announce any price change in advance. If you disagree with a price increase, you can cancel your membership before the change takes effect.
7.Free trial, cooling-off period and withdrawal
You train free for the first 7 days. During that trial period you pay nothing and can stop at no cost and without giving a reason.
As a consumer you also have a 14-day statutory cooling-off period from the moment the agreement is concluded. Because you can use the program immediately through FITR, you give permission during your FITR registration to start right away. If you withdraw within the cooling-off period after the paid period has already begun, you pay pro rata for the part you have used at that point.
8.Cancellation
You can cancel your membership monthly. You cancel through FITR or by email. Your cancellation takes effect at the end of the current, paid month. If you have chosen a prepaid period of 3 months or a year, that period runs in full and your cancellation takes effect at the end of that period.
9.Health and own risk
You train at your own risk. Our programs are intensive. If you have doubts about your health, consult a doctor first. Racepace is not liable for injuries or health issues that arise during or as a result of following the program.
10.Intellectual property
The training programs, texts, videos and other content of Racepace remain the property of Racepace. You use them only for your own training. Sharing, reselling or publishing them without permission is not allowed.
11.Liability
We do our best to deliver a good program, but we do not guarantee a specific result or a specific time. Our liability is limited to the amount you paid for your membership in the relevant period, except in the case of intent or deliberate recklessness by Racepace. This limitation applies to the extent permitted by law.
12.Complaints
If you have a complaint, please contact us first at info@racepacetraining.nl. We respond within 14 days. If we cannot resolve it together, you can as a consumer turn to the competent court. For online consumers within the EU, the European Commission ODR platform is also available.
13.Changes to terms and prices
We may change these terms and the prices. Any change is reasonable and we inform you about it personally in advance, for example by email. If you disagree with the change, you can cancel your membership. The current version is always on this page.
14.Governing law and competent court
Dutch law applies to these terms and to every agreement. A dispute is brought before the competent court, unless the law mandatorily designates another court.
15.Contact
Questions about these terms? Get in touch via the contact page or at info@racepacetraining.nl.